Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Mansfield | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Mansfield is a GPhC registered online pharmacy weight loss clinic serving patients in Mansfield and across the UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are Pharmacy Weight Loss Mansfield, a GPhC registered online pharmacy (GPhC No. 9012511). We act as the data controller for the personal information you provide to us. If you have any questions about this policy or how your data is handled, please contact us using the details provided at the end of this policy.

2. What Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

Personal identifiers: Full name, date of birth, gender, and home address
Contact details: Email address and phone number
Health information: Medical history, current medications, weight, BMI, and health questionnaire responses relevant to weight loss treatment
Payment information: Billing details processed securely through third-party payment providers
Technical data: IP address, browser type, and usage data collected via cookies when you visit our website

3. How We Use Your Data

We use your personal and health data for the following purposes:

To assess your suitability for weight loss treatments and conduct clinical consultations
To dispense and deliver prescription or pharmacy medicines safely — orders are typically delivered within 1 working day once approved by our pharmacist
To communicate with you about your treatment, orders, or any safety-related updates
To maintain accurate and compliant patient records as required by our GPhC registration obligations
To process payments for products and services
To improve our website and services based on usage patterns

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, and the processing of special category health data for the provision of healthcare and treatment.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function correctly
Analytics cookies: To understand visitor behaviour and improve our services
Functional cookies: To remember your preferences and settings

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell or rent your personal data to any third parties. We may share your information only in the following limited circumstances:

Healthcare providers: With prescribers or GPs where clinically necessary or required for your safety
Delivery partners: Your name and address are shared with our courier service solely for the purpose of fulfilling your order
Payment processors: Secure, encrypted processing of payment information through compliant third-party providers
Regulatory bodies: Where we are legally required to disclose information, such as to the GPhC or other relevant authorities

All third parties we work with are required to handle your data securely and in accordance with UK GDPR.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines. Financial records are retained for 6 years as required by HMRC regulations. After the applicable retention period, your data is securely deleted or anonymised.

7. Data Security

We take data security seriously and implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or disclosure. Our website uses SSL encryption, and access to patient records is strictly controlled.

8. Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have a concern about how your information has been handled, please get in touch. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Mansfield
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk